University of Central Oklahoma

Student Support Technician I - Central Tech Support

3 months ago
Job ID
Org Number
IT - Education Support Svc
Information Technology
Job Type
Proposed Salary Range
$8.25 per hour
Hours Per Week
Weeks Per Year
Regular Workdays/Hours
Monday through Friday 8:00 am to 5:00 pm

Position Overview

Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Department Specific Essential Job Functions

Installs operating systems and software on new and existing computers.  Delivers, sets up and configures systems for faculty and staff users.  Demonstrates and assists users with technology services offered by UCO.  Technology pick-up and drop-off from various locations on campus. Must have valid driver’s license to drive university vehicles.  Performs basic troubleshooting on Windows and OSX computers.  Assists the Technology Support Group with various projects and tasks.


Qualifications/Experience Required

ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

Qualifications/Experience Preferred

Experience using Microsoft Office Suite.  Familiarity with basic computing in Windows and OSX environment.  Able to lift/carry up to 35 lbs.  Able to work under desks or in cramped spaces.


Physical Demands

Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms.

Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required.


The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.


Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.


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