University of Central Oklahoma

Student Office Assistant (FWSP) - Academic Advisement Center

4 months ago
Job ID
2017-4374
Org Number
010165
Department
Academic Advisement Center
Division
Vice President for Student Services
Job Type
Student
US-OK-Edmond
Proposed Salary Range
$7.25 per hour
Targeted Job Start Date
8/21/2017
Hours Per Week
25
Weeks Per Year
Employment is per each semester; position may continue for other semesters
Regular Workdays/Hours
Monday - Friday, 8:00 a.m. - 5:00 p.m.
Exempt Status
Non-Exempt

College/Department Overview

Division of Student Affairs

The Division of Student Affairs exists to support and challenge students as they gain a complete university education, both in and out of the classroom. Our Staff is here to provide the services and experiences that support the success of our students at the University of Central Oklahoma.

 

Mission Statement
We challenge and empower students to transform themselves and their worlds. 


Vision

The Division of Student Affairs’ vision is that by 2018 we:
-Will graduate students who know they have been transformed through their UCO experiences and be able to articulate how they were transformed
-Will be acknowledged and valued for our integral role in transformative student learning and success -Will discover, pursue, and be recognized for our relationships and engagement in the community as a Metropolitan University
-Will recruit, retain, and develop staff members who are contributing to their respective professional areas of expertise 

Core Values
Placing students at the center of our daily work Equipping students for lifelong learning Embracing and respecting the diversity of individuals, ideas, and expressions Fostering a community of service and leadership Seeking growth and collaboration with partners within and beyond the university Seeking excellence through assessment and evaluation Developing our high quality and diverse professionals

Position Overview

Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, scanning documents, customer service, scheduling appointments, and Microsoft Office experience.

Department Specific Essential Job Functions

The student office assistant will be responsible for the following duties:  greeting visitors, submitting forms and transcripts to the appropriate department and/or advisor, scanning and uploading files into OnBase, answering phones and responding to emails, processing requests for major changes, scheduling advisement appointments, keeping lobby and front desk organized and tidy, assisting students and visitors with questions, concerns, and directions, referring students to the appropriate campus resources, and other duties as assigned.

Qualifications/Experience Required

In order to be considered for the work study program, you must be approved for work study through the Office of Financial Aid & Scholarships. ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

Qualifications/Experience Preferred

Our successful candidate will be expected to place a high importance on punctuality and dependability at the job.  While a student's primary function at UCO is the achievement of one's degree goals, we expect your devoted time and attention to the work at hand while you are on the clock.

 

Excellent written and verbal communication skills are needed to succeed in this support role of Student Office Assistant.  We expect this student staff member to be able to remain calm under pressure.  Required character traits needed would be dependability, thoroughness, detail-oriented, and initiative.  Have sensitivity of intercultural communication and have good interpersonal skills.

Knowledge/Skills/Abilities

Maintain a positive and professional demeanor at all times while representing the Academic Advisement Center and the university.  Be on time for all shifts.  Maintain confidentiality at all times.

Physical Demands

Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms.

Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required.

 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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