University of Central Oklahoma

Regular Student Ticket Office

3 weeks ago
Job ID
2017-4604
Org Number
010271
Department
Jazz Lab
Division
Provost Vice President
Job Type
Student
US-OK-Edmond
Proposed Salary Range
$7.75 per hour
Targeted Job Start Date
11/13/2017
Hours Per Week
20
Weeks Per Year
52
Regular Workdays/Hours
5-11pm
Preference Date
11/8/2017
Exempt Status
Non-Exempt

Position Overview

Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

Department Specific Essential Job Functions

Prepares hall for nightly performances.
Serves the general public by selling event related tickets.
Responsible for cash management and compliance.
Responsible for customer service and general area cleaning.
Operates a cash register and/or credit card equipment.
Supports marketing and promotional projects for ticketed events.
Answers questions in response to inquiries about shows and events.
Assists with closing of the ticket office, including preparation of cash banks and updating seating charts and event information.
Performs other duties as assigned

Qualifications/Experience Required

ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

Knowledge/Skills/Abilities

Possesses good analytical, interpersonal, and customer service skills.
Knowledge and/or interest of campus events and programming.
Possess excellent public relations and communication skills.
Ability to work accurately with attention to detail in a high volume sales environment
Requires moderate computer competency in MS Work and Excel.
Ability to develop a growing knowledge of ticketing software.

Physical Demands

Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms.

Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required.

 

The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

 

Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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