The HR Department at UCO encompasses the Hiring, Compensation, Benefits, Employee Relations, Professional Development, and Payroll functions across campus. This role will focus on either Benefits or Hiring and Compensation at an entry - mid level depending on experience. This is a great role for someone with strong admin and customer service skills to take the next step towards a career in Human Resources.
Responsibilities for performing a variety of administrative duties for a large division/college which may include multiple areas. Responsible for day-to-day operations of the department; coordinates of projects assigned; develops office procedures. Initiate correspondence, memoranda, promotional material, forms, newsletters manual and reports. Develops and maintains confidential or complex files. Interprets and advises internal and external customers on programs, policies or rules. Resolve problems that have a significant impact on the overall goals of the department. May have contact with sensitive, complex and confidential information. May be responsible for managing calendars, appointments, chair events and meetings.
Work closely with the Benefits Team to educate campus on benefit options, help them make selections during open enrollment, and answer queries relating to specific scenarios.
Work closely with the Hiring and Compensation Team to review salary levels, maintain position descriptions & job postings, and educate campus on best practices and how to use the iCIMs applicant tracking system.
Requires a bachelor’s degree in field plus 3 years of relevant admin experience, or if no degree, 7+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts.
Requires the application of expertise in a chosen field to achieve results.
Strong knowledge of Banner.
Strong knowledge of Excel.
Some HR experience or seeking a career in HR.
Excellent oral and written communication skills.
Great customer service skills and the ability to keep calm and speak respectfully even if the situation gets stressful.
Must possess good organizational, analytical and problem-solving skills, along with the ability to work in a collaborative environment.
Must be detailed oriented.
Ability to meet deadlines.
Strong computer skills, especially in Excel and Outlook.
Repetitive movement of hands and fingers. Typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.