Develops curricula and selects or creates materials and appropriate delivery methods for programs on a variety of topics (e.g., new employee orientation, employee productivity and professionalism, leadership development and management development). Organizes, conducts, and evaluates internal training programs. Also serves as a professional development advisor, coach, and mentor for employees. Researches and works with department team members, committee members, subject matter experts, and University leadership and management to create, identify, or revise instructor-led and online employee professional development curricula and programming. Facilitates or identifies appropriate facilitators to implement curricula and programming, including, but is not limited to, conferences, sessions, leadership and management programs, book clubs, and special events. Assists with needs analysis, development, and marketing of training and development programs. Coordinates with other University educational units to provide support for their programs. Assists with managing registrations and attendance of programs, material purchases, and location set-up/clear-out. Utilizes appropriate instructor-led, train-the trainer, electronic/web-based, and/or multimedia training methods and formats for content delivery. Develops materials to include training handbooks, guides, job aids, multimedia visual aids, web-based tutorials, and standard operating procedures promote subject learning, recall, transfer, implementation, and evaluation. Plans and directs departmental sponsored events, conferences and workshops. Assists with the management of University compliance programs as part of new employee orientation and in support of University policies and procedures and as required by federal and state laws. Responds to requests from administrators and employees by providing information on training programs, job-related training, personal development opportunities, and compliance training requirements and establishing contracts with internal and external partners. Contributes to a work environment that encourages knowledge of, respect for, and development of skills to engage with those of other cultures or backgrounds. Develops and maintains own expertise through training and additional research. Stays current with trends in Training and Development. Makes recommendations for changes to existing offerings based on trends. Performs other related duties as assigned.
Organize, conduct, and evaluate internal training programs. Select or create materials and appropriate delivery methods for programs on a variety of topics (e.g., new employee orientation, job skills training, or performance appraisals). May also provide career counseling, especially for non-exempt staff and lower-level professional staff.
Requires a bachelor's degree in Adult Education, HR, Communication, Training or related field plus 3 years of equivalent work experience in chosen field or 7+ years of equivalent work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results.
M.Ed. or M.S. in training, Human Resources, Adult Education, Communications, or a related field. Five years of professional experience writing coordinating and facilitating employee development programs and sessions, and developing adult learning opportunities. Experience with e-Learning platforms such as Skillport or standard academic and productivity applications.
Ability to develop professional development curricula, outlines, activities, and aids for instructor-led and online courses. Ability to adapt training to a variety of learning styles skill levels. Must possess excellent customer service, oral/written communication skills and be self-motivated. Knowledge of training assessment practices and theories. Demonstrated ability to train and develop adult learners. Must be able to work in a team-oriented, collaborative environment. Skill using computer programs in the development of training materials including word processing, presentation software and learning platform technologies (for example Microsoft Word, PowerPoint, Adobe Captivate, Photoshop). Must have ability to manage to completion multiple projects, as well as remain current with the latest technologies. Must be able to maintain courteous attitude with students, faculty, staff and visitors. Ability to safely drive golf utility cart for new employee tours. Ability to effectively work in a moderately busy and sometimes noisy environment.
Repetitive movement of hands and fingers. Typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.