Provide secretarial and administrative support for one or several department professionals or offices. Responsible for the functioning of an office or department. Initiates and handles correspondence relating to a department or program. Performs a variety of sorting and filing tasks; answers the phone, takes messages, and disseminates information; opens, sorts, distributes, collects, and delivers mail; performs a number of tasks such as posting and recording data. Produce documents of various levels of complexity, ranging from plain copy typing to the manipulation of data to create presentations. May make contacts of a sensitive, complex, and confidential nature. Responsible for providing various services to customers such as assisting customers in securing needed information and documents. May be responsible for departmental budget; managing calendars and appointments; event and meeting planning.
Communicates and assists students, faculty and administrators on University policy matters. Gathers information and prepares various reports, correspondence, and memorandums; researches and resolves issues. Prepares special or confidential reports and assists with special events, projects or surveys for PGA Golf Management. Assists PGA Golf Management students with enrollment, financial aid processing, and student advising. Responsible for management of student records and files. Assists in the coordination of all PGA Golf Management events including PGA seminars. Assists in the preparation and maintenance of the departmental budget. Includes preparing purchase requisitions and tracking through payment of invoices. Manages operation budgets for the department. Responsible for purchases and invoices. Greets and screens visitors and phone calls; relays messages, responds or takes necessary action or refers to appropriate person for resolution. Attends meetings and seminars to take notes and minutes. Orders and maintains inventory of supplies and equipment. Performs other duties as assigned.
Requires general education or vocational training and 3+ years relevant experience in chosen field or equivalent combination of education and experience.
Knowledge of office procedures and practices. Minimum keyboarding speed of 40 wpm. Knowlege of the game of golf.
Must be computer literate in the use of relevant software applications (Word, Excel and PowerPoint). Excellent telephone etiquette, communication (written and oral), organizational and public relations skills. Ability to multi-task and attention to detail. Demonstrate a warm and caring professional service-oriented attitude. Ability to maintain confidentiality. Ability to work well in hectic and stressful situations. Ability to listen and synthesize directives.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.