University of Central Oklahoma

  • Student IT Support - Campus Enterprises

    Posted Date 3 months ago(2/28/2018 1:39 PM)
    Job ID
    2018-4813
    Org Number
    021642
    Department
    Campus Enterprises Admin
    Division
    Vice President of Operations
    Job Type
    US-OK-Edmond
    Salary
    $8.50 hourly
    Hours Per Week
    up to 25
    Weeks Per Year
    employment is by semester
    Weeks Per Year
    Monday-Friday; between 8:00 am & 5:00 pm
    Preference Date
    3/14/2018
  • Position Overview

    This student position requires heavy, physical and manual labor. This position may require moving furniture, working outside on grounds, and /or helping with preventative maintenance.

    Department Specific Essential Job Functions

    Student will support and assist Campus Enterprises staff. Duties may include but are not limited to customer service, level one software and hardware support, set-up of IT equipment, data pulling and other data manipulation operations. Experience with data manipulation tools (e.g. Microsoft Excel) is preferred.
    Provide high level of customer service to staff and customers.


    Provide Tier I IT support.
    Answer direct calls and e-mails.
    Be able to work with Microsoft Excel and other data manipulation tools.
    The duties listed above are intended only as illustrations of the various types of work that may be performed.

     

    Qualifications/Experience Required

    ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

    Qualifications/Experience Preferred

    Information Systems or Computer Science students are preferred.
    Knowledge in Excel, basic SQL queries, reporting and dashboarding tools are not required but are preferred.
    Other technical skills or knowledge are not required but are preferred.
    Must be highly motivated, resourceful and dependable.

    Knowledge/Skills/Abilities

    Excellent communication skills both written and oral.
    Detail oriented.
    Required character traits: Dependability, punctuality, thoroughness, and initiative.
    Have sensitivity of intercultural communication, and have good interpersonal skills.

    Physical Demands

    Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms.

    Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required.

     

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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