University of Central Oklahoma

  • Student Housing Desk Worker (Fall 2018)

    Posted Date 1 month ago(4/12/2018 10:15 AM)
    Job ID
    2018-4891
    Org Number
    020046
    Department
    Housing Administration
    Division
    Vice President of Operations
    Job Type
    US-OK-Edmond
    Salary
    $7.25 per hour
    Targeted Job Start Date
    8/6/2018
    Hours Per Week
    up to 25
    Weeks Per Year
    52
    Weeks Per Year
    Most shifts are between 8am & 5pm Monday-Friday, but the 24hr desk has evening and overnight shifts
    Preference Date
    4/20/2018
    Job Post Information* : External Company URL
    Non-Exempt
  • Special Instructions to Applicants

    Please include when and where you have lived in UCO housing or previously worked for UCO Housing on application. 

    Position Overview

    Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

    Department Specific Essential Job Functions

    This position is for desk workers at the housing front office (including the 24-Hour desk) and all 5 resdience hall lobbies.  The list below includes an overview of standard job duties, but the position is not limited to the specific duties listed below. 

     

    The desk clerk greets all visitors to the front desk in a manner that is aggressively friendly, courteous, and helpful.
    The desk clerk answers and makes phone calls in a friendly, professional manner.
    The desk clerk provides accurate information and timely assistance to all residents and non-residents who inquire at the desk area. 
    The desk clerk serves as an information source regarding residence hall activities, policies and procedures, and campus and resident services.
    The desk clerk is responsible for a twice daily campus mail run. 
    The desk clerk maintains confidentiality regarding all aspects of student housing accounts.
    Performs other duties as required to support the mission and function of the area of responsibility.

    Qualifications/Experience Required

    ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

    Qualifications/Experience Preferred

    Prefernce wil b given to current or former residents of a UCO residence hall, and have basic working knowledge of current UCO student policies and requirements.

    Knowledge/Skills/Abilities

    Excellent communication skills both written and oral.
    Detail oriented.
    Required character traits: Dependability, thoroughness, and initiative.
    Have sensitivity of intercultural communication, and have good interpersonal skills.

    Physical Demands

    Repetitive movement of hands and fingers – typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms.

    Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required.

     

    The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

     

    Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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