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UCentral, the student media network of UCO, seeks multiple applicants of the position of Front Desk Attendant. We are looking for students with great attitudes to assist professional media students with checking out and in equipment used for specific classes and the student TV/Radio stations. Excellent telephone and face-to-face communication to the UCO community is a must. Each student employee is expected to adhere strictly to all university policies.
Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.
Responsibilities include, but are not limited to:
Reviewing online equipment reservations
Inspecting returned equipment
Answering UCentral's main telephone line as needed
Observing and reporting equipment problems to management
Greeting and assisting UCO/public community
Performs other duties as directed by supervisor
ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.
No technical skills are necessary, but candidates MUST understand how to troubleshoot and be able to intelligently apply troubleshooting methods to various situations. Must be able to make effective use of knowledge gained over time.
Great attitude with a strong desire to provide excellent customer service.
Ability to multitask and make effective use of available time.
Math skills and reasoning ability.
Ability to lift 25 lbs.
Excellent communication skills both written and oral.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.