Enforces UCO parking rules and regulations, which includes issuing citations. May direct pedestrian and vehicular traffic during special events.
Patrols parking facilities for the university, issuing citations as necessary and recording accurate stall counting data.
Serves as backup to Field Supervisor, supporting Field Supervisor and running the shift, including performing opening and closing duties in their absence.
Supervises student parking ambassadors encouraging professional development, professionalism, and accountability during their time as a TPS employee.
Communicates to Field Supervisor any problems with the parking lots, money funds, or any customer discrepancies.
Assists in event parking setup during shift as directed by Field Supervisor or Assistant Director.
Reports suspicious persons or activity to Field Supervisor, Transportation and Parking Services, and/or Police Services.
When requested responds to vehicle immobilizations/impounds, verifies impound information with TPS office.
Reports to Field Supervisor any equipment issues or repair needs.
When requested assists Field Supervisor in interviewing and selecting all new Student Parking Ambassador positions.
Assists in training and the onboarding process for all new Student Parking Ambassador positions.
When requested assists Field Supervisor in development and review of operational policies and procedures; implements, maintains, and ensures compliance with operational policies and procedures.
When requested assists Coordinator of Parking and Bicycle Maintenance with parking lot repair and general maintenance activities.
In collaboration with other professional field staff members, ensures timely collection of pay lot monies and sees that they are delivered to the Bursar Office.
Works special events such as sporting events, graduation ceremonies, and some holiday events as needed.
Serves as Lead Officer when needed.
Performs other related duties as assigned.
Reports to Evening Field Supervisor.
Performs administrative or manual tasks. Typically requires general education or vocational training and relevant experience in chosen field or equivalent combination of education and experience.
Customer service and cash handling exprience preferred.
Skill in dealing with public courteously, tactfully and fairly.
Knowledge of computers and technology.
Ability to receipt funds and make change.
Excellent customer service skills.
Ability to work various hours.
Must be responsible, punctual, flexible, and detail orientated.
Make have a positive attitude and strong work ethic.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.