Please include a cover letter.
The Employee Relations Specialist role works inside of the Employee Relations Department, which is part of the larger Human Resources department. The Employee Relations Department is three distinct roles that work together to empower UCO employees to bring their best selves to work every day. This role will require someone who enjoys working as part of a team inside of a fast-paced environment.
Act as a liaison between employer and employee, as appropriate and in support of the university’s policies and procedures. Develops and executes meaningful and relevant employee appreciation efforts. Receives and effectively manages employee feedback, including any concerns. Fosters high feedback culture through engagement, empowerment, and advocacy. Stays on the pulse of best practices and makes recommendations that will enhance the quality of work-life for UCO’s employee population. Displays excellence, integrity, reliability, and innovation throughout all interactions with employees, students and other stakeholders.
Oversees the following functions within the Employee Relations Department:
• Several campus-wide employee appreciation events
• Routine engagement and employee outreach programs
• Monthly Employee Newsletter
• Exit/Transfer Interview process
• Marketing and Promotion of the Employee Assistance Program
• Special Projects which may include creating Excel reports, PowerPoint presentations, issue resolution and other duties as assigned
Supports the Director of Employee Relations with the following items:
• Triage of routine Employee Relations concerns
• Employment Law compliance
• Tracking and analysis of Employee Relations related data
• Annual employee appraisal program
• Routinely obtain feedback from UCO employees that will help us implement new, relative and innovative approaches to employee-based concerns or issues
• Customer service including drafting various forms of communication to employees; may include the use of various forms of social media
Bachelor's degree in HR, Business or related field plus 3+ years of relevant experience in the Human Resources field or 7+ years of equivalent related work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results.
Strong reasoning and analytical skills are necessary. Strong grammar, communication and presentation skills are necessary. Proficiency with Excel is necessary. Event planning and marketing experience is strongly preferred. Knowledge of FLSA, ADA, Title VII is strongly preferred. Experience with InDesign and/or Illustrator is strongly preferred. Experience in Banner is a plus. Knowledge of Title IX is a plus.
Speaking/Writing - Ability to effectively express ideas, instructions and concepts; Ability to speak and write effectively and clearly. Excellent interpersonal relationship and customer service skills and the ability to establish and maintain effective working relationship with staff/faculty, community leaders, and other stakeholders.
Judgment and Decision Making - Ability to make independent, complex decisions while simultaneously exercising personal initiative and good judgment. Practices critical thinking. Balances logic with compassion through the lenses of consistency and sustainability. Ability to understand and reliably advise on Federal, State, and local employment law as well as university policy and procedure.
Social Perceptiveness - Demonstrates good human relation skills to establish and foster good relationships throughout entire university community. Must consistently display servant leadership. Practices active listening.
Fast Paced Environment - Ability to keep a positive attitude during stressful situations and keep up with multiple projects. Willingness to work overtime as required. Proficient use of personal computer and ability to quickly learn and utilize the university software program and systems in the performance of regular duties.
Integrity - Job requires a high level of respect, ethical decision making, confidentiality and honesty. This position includes the management of a University credit card and our Employee Relations budget. Excellence in the stewarding of these university funds is non-negotiable.
Reliability - Job requires strong sense of follow through with care and excellence. All employees within the Employee Relations department are expected to own their personal and professional development, displaying proactive measures taken to consistently develop as a leader, subject matter expert, and business partner for our employees.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.