University of Central Oklahoma

  • Student Communications Specialist, Office of Information Technology

    Posted Date 4 months ago(11/15/2018 9:57 AM)
    Salary
    $8.25 per hour
    Compensation & Benefits Package at UCO
    N/A for student positions
    Department
    IT - Education Support Svc
    Hours Per Week
    20-25
    Weeks Per Year
    52
    Weeks Per Year
    Monday - Friday; 8am - 5pm
    Job ID
    2018-5543
  • Special Instructions to Applicants

    Please upload a PDF of your STLR Snapshot (http://stlrsnapshot.uco.edu) to this job application; if you have no STLR credits yet, an empty one is acceptable.

    College/Department Overview

    The Office of Information Technology (OIT) at the University of Central Oklahoma (UCO) strives to enhance learning, improve service and communication, and increase student, faculty, staff, and community access to useful information through the application of technology.  Information Technology at UCO provides computing, networking, e-learning, telephone, training, and support services to students, faculty, staff and the University community.

    Position Overview

    Perform computer and customer service related duties in an office setting. Typical duties may include but are not limited to: typing, filing, answering telephones, customer service, scheduling appointments, and Microsoft Office experience.

    Department Specific Essential Job Functions

    Perform communications related duties, including web content updates in an office setting. Typical duties may include but are not limited to writing content for the website or blog.  Drafting emails and social media communications.  Assisting with communications-related request management, web content updates and reporting, and reviewing for continuous quality improvement opportunities.

     

    Communications

    • Develop and maintain social communications calendar.
    • Update and maintain the IT Blog including drafting new topics, research and conducting interviews as needed for composing blog articles.
    • Writing for the web.
    • Drafting communications for internal and external recipients.

    Web Communications Services

    • Make recommendations for, and assist with, content changes to new and existing websites.
    • QA testing and content updates for misspelled words, broken links, accessibility and user experience.
    • Create and update monthly web analytics reports.
    • Recommend SEO opportunities based on keyword research and analysis of collected web analytics.
    • Provides first-line support for web-related requests. Other duties as assigned.

    Qualifications/Experience Required

    ENROLLMENT REQUIREMENTS Fall/Spring Semesters All student employees must be enrolled at least half time to be eligible to work any UCO student position. Half time enrollment for Fall/Spring is considered 5 hours for graduates and 6 hours for undergraduates. Summer Semester Undergraduate Work-Study students must be enrolled in 6 hours to work on campus and Graduate Work-Study students must be enrolled in at least 5 hours. All other students must be enrolled in at least 3 hours to work on campus. Students not enrolled in summer classes must be enrolled in Fall classes in order to work on campus, but will be required to pay FICA taxes. If the number of hours needed to graduate is less than the minimum hours required to work, the student must obtain a letter from his/her advisor stating the number of hours needed to graduate. Call Human Resources Dept. for further information.

    Qualifications/Experience Preferred

    Seeking energetic team players who are able to function in a fast-paced environment. The ideal candidate must have a strong marketing aptitude including creative writing skills and an educational background with digital influence. Possibly pursuing a degree in Strategic Communications.

    • Intermediate knowledge of personal computers and the ability to quickly learn new systems.
    • Experience with social networking; personal is fine.
    • Excellent verbal and written communication skills.
    • Possess strong writing and editing skills.
    • Ability to work individually on a project or in a team environment.
    • Experience with the entire Microsoft Office suite of tools.
    • Experience updating website or blog content; personal is fine.
    • Web content or feature article writing; personal is fine.
    • Familiar with search engine optimization and search marketing, management of campaigns a plus.
    • Familiar with management of social media campaigns, experience managing campaigns a plus.
    • Possess knowledge of and experience with HTML/CSS.
    • Experience with web analytics.
    • Experience with Adobe Creative Suite including InDesign, Acrobat, Photoshop and Illustrator.
    • Experience with assistive technology.
    • Familiar with web accessibility standards.
    • Experience writing for publications a plus.

     

    Knowledge/Skills/Abilities

    Excellent verbal and written English communication skills.  Ability to type consistently at a rate of 30 words per minute or faster.  Great attitude with a strong desire to provide excellent customer service and for continual improvement.   Ability to multitask and make effective use of available time.

    Physical Demands

    Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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