University of Central Oklahoma

  • Supervisor of Field Parking Services - Transportation & Parking

    Posted Date 1 month ago(12/13/2018 9:47 AM)
    Salary
    $16.82 per hour ($35,000 annually)
    Compensation & Benefits Package at UCO
    http://uco.edu/TotalCompensationPackage
    Department
    Transportation & Parking
    Hours Per Week
    40
    Weeks Per Year
    52
    Weeks Per Year
    8am - 5pm; Monday - Friday
    Preference Date
    1/6/2019
    FLSA Status
    Non-Exempt
    Job ID
    2018-5584
  • Position Overview

    Develop, implement and coordinate campus transportation and parking operations. Assures the accuracy and timeliness of tickets issues, fees received, appeals, and updates. Manages abilities and tracks the availably capacity of parking lots. Recommends improvements to process and facilities. Oversee departmental projects, researches issues, identifies and organizes information to resolve problems.

    Department Specific Essential Job Functions

    Provide direction and leadership to Transportation & Parking Services (TPS) concerning the areas of enforcement, traffic flow, lot occupancy, and event parking. Demonstrates and leads a customer-focused team while reporting issues, concerns, and feedback to the Manager of Operations. Supervises field staff and supervises departmental projects, researches issues, identifies and organizes information to solve problems.

     

    Duties and Responsibilities: 

    • Under the direction of the Manager of Operations, supervise employees of field services by hiring, scheduling, & managing employees.
    • Oversees enforcement operations for the university parking rules and regulations and ensures appropriate permissions are on vehicles and that parked vehicles are not violating parking rules. Assures issuance of parking citations
    • Attends event, facilities, & project planning meetings as needed or required by the Manager of Operations
    • Trains new employees, encourages professional development, professionalism, & guides them during their time at TPS.
    • Briefs teams on daily on-goings, coordinates & facilities monthly team meetings.
    • Assists in creation of master employee schedule each semester (fall/spring/summer), & manages schedule for assigned employees during semester (sick days/daily schedule changes). Prioritize work, drive performance, set standards, leverage technology, solve processes, & staff related problems.
    • Supervise event parking. This includes setting teams in place, being the lead officer on duty, setting barricades, pylons, and other event related materials in place per the direction of the Manager of Operations.
    • Reports issues to Manager of Operations. This includes with personnel, maintenance, parking equipment, and other related items.
    • May assist in TPS maintenance activities such as painting, sign work, patch work, and other miscellaneous repair needs as requested.
    • Position will be subject to work during evenings, weekends, and on holidays when campus parking operations require it.
    • The duties listed in this job description are intended only as illustrations of the various types of work that may be performed. The omission of specific statements of duties does not exclude them from the position if the work is similar, related, or a logical assignment to the position.

    Qualifications/Experience Required

    Requires a work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results. 5+ years of experience. Appropriate profession accomplishments and credentials.

    Knowledge/Skills/Abilities

    Skill in dealing with public courteously, tactfully and fairly. Knowledge of computers and technology. Ability to receipt funds and make change. Excellent customer service skills. Ability to work various hours. Must be responsible, punctual, flexible, and detail oriented. Must have a positive attitude and strong work ethic.

    Physical Demands

    Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.

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