Develop, implement and coordinate campus transportation and parking operations. Assures the accuracy and timeliness of tickets issues, fees received, appeals, and updates. Manages abilities and tracks the availably capacity of parking lots. Recommends improvements to process and facilities. Oversee departmental projects, researches issues, identifies and organizes information to resolve problems.
Provide direction and leadership to Transportation & Parking Services (TPS) concerning the areas of enforcement, traffic flow, lot occupancy, and event parking. Demonstrates and leads a customer-focused team while reporting issues, concerns, and feedback to the Manager of Operations. Supervises field staff and supervises departmental projects, researches issues, identifies and organizes information to solve problems.
Duties and Responsibilities:
Requires a work experience that provides knowledge of and exposure to fundamental theories, principles, and concepts. Requires the application of expertise in a chosen field to achieve results. 5+ years of experience. Appropriate profession accomplishments and credentials.
Skill in dealing with public courteously, tactfully and fairly. Knowledge of computers and technology. Ability to receipt funds and make change. Excellent customer service skills. Ability to work various hours. Must be responsible, punctual, flexible, and detail oriented. Must have a positive attitude and strong work ethic.
Repetitive movement of hands and fingers - typing and/or writing. Frequent standing, and/or sitting. Occasional walking, stooping, kneeling or crouching. Reach with hands and arms. Visually identify, observe and assess. Ability to communicate with supervisor/students/colleagues. Regular physical attendance required. The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations (in accordance with ADA requirements) may be made, upon request, to enable individuals with disabilities to perform essential functions.